How do I configure new Gateways?

RaiseDonors has the capacity to support multiple gateways at once for your organization, allowing your organization to have backup gateways ready to go if a gateway is offline for any reason, support multiple currencies, by configuring a single gateway per currency type, have flexibility in gateway fees. RaiseDonors currently supports the following gateways:

• Virtuous Payments (powered by Stripe)
• PayPal (including Venmo)

Virtuous Payments

First, navigate to your Settings and open the Payment Providers menu. In the top right corner you'll see a + New Provider button to get started setting up a gateway.

A new Payment Provider page will open to begin setting up a Virtuous Payments account. This is the first step of an application to create a new Virtuous Payments account. After completing this page, there will be additional information regarding your organization that you will need to provide for your application to be approved. The full application for Virtuous Payments takes about 20 minutes to complete. 

If you have already submitted your Virtuous Payments application, the page will look like this instead. Click Continue Setup to finish or change any of the information on your Virtuous Payments application.

Once your application for Virtuous Payments has been approved, you will be able to adjust a few settings on this new payment provider and begin setting it as your default gateway on new Giving Forms and Fundraising Pages. In addition, there is an option to verify your website domain to all donors to donate via Apple Pay and Google Pay.

PayPal

To set up PayPal (including Venmo) as a gateway, a slightly different process is involved. Make sure you have your existing PayPal information ready, including PayPal Account Display Name, Credit Card Rate, and Credit Card Flat Fee.

Click + New Provider in the top right corner like before. When the page appears to set up a new Virtuous Payments account, scroll to the bottom and look for the option "link my PayPal account to RaiseDonors."

This will take you to a page where you will need to provide your PayPal rates.

Keep in mind that these rates must be accurate to ensure donors are charged correctly and transactions are processed properly for this integration.

After completing the setup process in PayPal, you will be redirected back to RaiseDonors with your PayPal (or Venmo) account set up as a new gateway in RaiseDonors. This payment provider is now ready to be used as the gateway on your Giving Forms and Fundraising Pages as well.

Note: PayPal only supports one-time donations.